When comparing quotes, ensure all details are clear and consistent, such as the estimated volume, included services, insurance coverage, and any additional costs. Look for certified quality standards like ISO certifications, as these indicate that an external party has verified their quality. Also, pay attention to customer reviews and feedback—a company’s reputation and reliability are just as important as price when selecting a moving partner.

We begin by estimating the volume of your goods in cubic meters, assessing your packing requirements, and confirming access conditions for loading and unloading. Once we provide a quote and you confirm the booking, we schedule your moving day. Our removal crew will pack your belongings (self-packing is also an option), arrange transportation, and deliver your goods to your new home. Additional services such as unpacking, external elevators, storage, final cleaning, and setup (e.g., hanging pictures on walls) are available.

We recommend booking at least 1–3 months in advance, especially during peak seasons like summer, to allow enough time for planning and preparation.

• Road freight for most destinations within Europe. • Sea freight for longer-distance moves within Europe or large shipments. • Groupage service, a cost-effective option where your move is combined with others to reduce costs.

Typical transit times for road freight: • Central Europe: 3–10 days • Southern Europe: 5–12 days Transit times depend on distance, service type, and loading/unloading conditions.

Yes, we provide insurance options designed for your move, with multiple coverage levels available. Learn more on our insurance page.

Notify us within 7 days of delivery, providing written details and supporting evidence. Choosing full-coverage insurance ensures better compensation for any unforeseen damages.

Yes, you can pack your belongings yourself. However, professional packing is recommended to reduce the risk of damage. Self-packed goods may not qualify for full insurance coverage. See our self-packing instructions for tips and guidelines.

Yes, we provide high-quality packing materials to protect your belongings. These can be delivered to your location upon request.

Absolutely. For moves to non-EU countries such as the United Kingdom, Switzerland, or Norway, our team handles customs clearance and all necessary paperwork to ensure a smooth process.

Yes, we can arrange secure transportation for your car, either by road or sea transport, alongside your household belongings.

External elevators may be necessary, especially in places like Belgium (e.g., Brussels) or Switzerland, where narrow staircases or high floors make traditional moving difficult. We can arrange this service for you.

Prohibited items include hazardous materials, perishable goods, weapons, and illegal substances. Our team will provide specific guidelines based on your destination.

Due to customs and transportation regulations, we generally advise against including food or alcohol in your shipment.

Yes, we provide secure storage facilities across Europe for short- or long-term storage if you need to keep your belongings safe before final delivery.